A Closer Look: Online Gambling Sheffield Mind

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The survey also confirms a skew towards using mobile devices for in-play betting. Online gamblers hold an average of three accounts, but a significant proportion of younger gamblers hold moreAs well as how and where people gamble online, it is also important to monitor the number of online gambling accounts that customers hold. Their use for online gambling has been declining in recent years but stabilised in 2020, and they are the preferred route to online gambling for those aged 55 and over. While mobile phones remain the dominant device for online gambling, laptops, PCs and tablets halted recent declines in 2020Laptops are the second most common way of accessing online gambling, used by four in ten online gamblers.

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• The UK’s top bonuses from the best online casinos for October 2026, as researched, sourced and ranked by Telegraph Media Group
• The following table shows you what the best betting sites have to offer new players with their welcome deals.
• We therefore penalise any gambling sites that add an unnecessary delay to this process.
• To make the most of these offers, always read the terms and conditions carefully.
• We intend to publish further releases in the coming weeks, looking at data on gambling advertising and safer gambling.

If you want to complain about a gambling business or need further help please contact us. The online survey sample is sourced through Yonder’s panel and the sample is subject to quotas in-line with those used for the Commission’s quarterly telephone survey. And as the country hopefully emerges from the worst impacts of Covid-19 and returns to something approaching normality in the months ahead, we look forward to releasing more research and statistics that help us understand how consumer gambling behaviour is affected.

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The survey data we collect shows that most gamblers have more than one online account – in fact, the average is around three – meaning that the current data gives a narrow view. One of the weaknesses of operators’ current approach to customer data is that it is limited to observing a customer’s gambling on their own products. Despite lockdowns, 8% still say they have gambled online at a pub or club, which reflects the fact that there were periods of lighter restrictions that coincided with some of the data collection. As home and work life blur into one for many people, and others have been furloughed, it is also unsurprising to note that fewer online gamblers say they have gambled at work (down 4 percentage points in 2020) and while commuting (down 2 percentage points). Despite the dominance of ‘the home’, one in five (20%) of respondents had gambled online in other places, particularly those online gamblers aged (44%) while less than 2% of those aged 65 and over had done so.

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